Last Updated: September 21, 2023
1. Information We Collect
1.1 Information You Provide to Us
When you use our Services, you may provide us with certain information, including but not limited to:
– Personal Information: Such as your name, email address, phone number, and payment information when making a reservation.
– Booking Information: Details about your reservation, including your check-in and check-out dates, room preferences, and any special requests.
– Communication Information: When you contact us via email, chat, or phone, we may collect the content of your communication, as well as your contact details.
1.2 Information We Automatically Collect
We may also collect information automatically when you use our Services, including:
– Device Information: Such as your IP address, browser type, operating system, and device identifier.
– Usage Information: Details about your interactions with our website or mobile applications, such as the pages you visit, the searches you make, and the links you click on.
– Location Information: We may collect your approximate location based on your IP address or, with your permission, more precise location information from your device.
1.3 Cookies and Similar Technologies
2. How We Use Your Information
We use the information we collect for various purposes, including:
– Processing and managing reservations and payments.
– Providing customer support and responding to your inquiries.
– Sending you updates, promotions, and marketing communications (with your consent).
– Analyzing and improving our Services.
– Ensuring the security of our website and services.
3. Disclosure of Your Information
We may share your information in the following circumstances:
– With third-party service providers and business partners who assist us in providing our Services.
– In response to legal requests, such as court orders or subpoenas, or to comply with legal obligations.
– To protect our rights, privacy, safety, or property, or that of our users or the public.
4. Your Choices and Rights
You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications from us. Please contact us using the information provided in Section 6 to exercise these rights.
We take the security of your information seriously and have implemented measures to protect it from unauthorized access, disclosure, alteration, and destruction.
6. Contact Us
Address: GREETOE CELEBRATION VAN VILAS BANDHAVGARH
The Buffer Zone,Village Kuchwahi, Tala Gate, Bandhavgarh National Park, 484661 India.
Phone: +91 70242 62624 or 98109 19829